Guida

Il mio conto

Q: I wish to change my password / email.

R: You can change password or address email in the section "My account" of our site.

Q : How can I manage my address book?

R : When you are logged in, click "My Account" tab then on "Address Book". You can now enter e-mails in your address book or delete items.

Q : I receive invitations to an email address different from that with which I am registered, what to do?

R : When you are logged in, click "My Account" tab then on "E-mails secondary." You can now add secondary email. You will then receive all your invitations on the same account.

Identificazione

Q: I forgot my password/nickname.

R: You can ask a new password or retrieve your pseudo, click on the link "Login dimenticata?" under the login form.

Q: I asked a new password but I didn't receive it.

R: It is very possible that the email that we sent you, has been blocked by your spam filter.

Q : Je n'ai pas reçu le mail de confirmation d'inscription.

R : Il est fort possible que l'email que nous vous avons envoyé ait été bloqué par votre filtre anti-spam.

Album

Q: What files format can I use on Pix-Family?

R: Pix-Family allows you to use the following formats of file: jpeg, jpg, gif and png.

Q: How to modify the name of an album?

R: In the section "My albums" inform a new name, in the form "new name."

Q: Can I choose the photo that will appear in miniature to represent my album?

R: You can click on the button "Presentation photo" to choose the photo that to wish you to put in presentation of the album.

Q: How can I share my albums with friends or family?

R: Click on the button "Invitations" that is at the right of the miniature in the section "My albums." You will be able to indicate the addresses email of people with that want you to share your albums.

Q: How can I view the albums of other users? Can I show my albums to everybody?

R: You can see the albums of the other users in the section "public albums", or if you are invited to private albums since the section "my invitations." You can show your albums to everybody, while returning them publics since the section "My albums."

Q : Comment puis-je montrer mes albums à tout le monde ?

R : Vous pouvez montrer vos albums à tout le monde, en les rendant publics depuis la section "Mes albums", pour cela cliquez sur le bouton "Rendre l'album public" en face de l'album.

Q: How do I know if my invited people have viewed my album?

R: Login, then go to "My Albums" and click "invitation" in front of the album, then you see people you have invited to view this album and the number of times they were see The album.

Q : How do I move my photos to another album?

R : "In My Albums" select the album where there are photos to be moved, select it by checking "Select Image", then mouse over "For the selection..." and click "Displace in...", then select the album from the dropdown list to which you want to send your photos.

Q : How can I copy my photos to another album?

R : In "My Albums" select the album where there are photos to be moved, select it by checking "Select Image", then mouse over "For the selection..." and click "Copy in...", then select the album from the dropdown list to which you want to copy your photos.

Q : How do I delete one or more pictures? ?

R : In "My Albums" select the album where there are photos to delete, select it by checking "Select Image", then mouse over "For the selection..." and click "Delete". Whether for one or more photos is the same system.

Q : Comment puis-je partager un album public ?

R : En plus des invitations par email disponible pour le créateur de l'album, les albums publics peuvent être partagé sur Facebook, Twitter et sur n'importe quel site ou forum, grâce au code fourni en cliquant sur le bouton "Partager" disponible sur chaque album public.

Privacy

Q: Who can view my albums?

R: If your albums are public, all the users can visualize your albums. If they are private, only the invited people will be able to view them.

Q : Comment ne pas apparaitre connecté dans la liste de contact des autres ?

R : Dans "Mon compte" sur l'onglet "Mes informations" modifiez l'option "Apparaitre en ligne ?".

Spazio disponibile

Q: How many photos can I have by album?

R: You can have as many photos as you wish by albums.

Q: How many albums can I have in my profile?

R: You have the right to have as many albums as you wish it by profile.

Q: What is the possible maximal size by published photo?

R: You can publish photos of a maximal size of 3Mo each.